Terms & Conditions


These terms and conditions shall govern the contractual relationship between the company ECOSYSTEM, whose headquarters is located in Paris 23/25 rue Jean Jacques Rousseau 75001 PARIS, SAS with a capital of € 280 000 RCS Paris B352755060, N for VAT number 42352755060 E and its customers.


Each and every order implies acceptance by the buyer and its full acceptance of these terms and conditions which shall prevail over any other document of the purchaser unless special conditions negotiated by our company.


               Order Acceptance

An order shall be deemed accepted by ECOSYSTEM when the customer receives a receipt.

               Placing an Order

Orders are not final until they have been confirmed by the signing of the order by the legal representative of the Customer or any person duly authorized to do so and after payment of the settlement.

                Order Modification

The terms of the commands sent to our company are irrevocable for the Client unless written acceptance from us. In this case, our company will not be required initially agreed.

                Order Rejection

In the event that a customer places an order to our company, without conducting the payment of (the) order (s) previous (s), the company may refuse to honor the order, without the customer being entitled to any indemnity for any reason whatsoever.

               Order Cancellation

The retail client (individual) has the possibility of withdrawal without penalty and without having to justify the reason for a periodof seven days. If the order has been paid will be repaid by ECOSYSTEM. If the order was delivered, the individual must return thegoods received within 7 days. Return costs will be borne by the customer.



Delivery in Mainland France :

The available products are shipped by post by Colissimo (time 2-4 days). The delivery time is taken into account from the delivery of the parcel to the Post Office products. The order must be placed Monday through Friday before 12 am for delivery from the following afternoon (except holidays). Orders placed Friday afternoon through Sunday will be delivered from Tuesday afternoon

Delivery in the overseas Departments :

Available goods can be collected from the first business day following the date of the order in the overseas department ECOSYSTEM agency of the delivery place.


Delivery is made either by delivering the product directly to the customer, either by simple notice of availability, or by delivery to a shipper or carrier at our premises.


Claims on non-compliance of goods delivered with goods ordered must be made by registered letter with acknowledgment of receipt or hand-delivered letter against a receipt, within eight days of delivery of the products. After this time, no claim will beaccepted, regardless of the failure of the seller. The buyer will make the payment of the full price.

Shipping Costs

For each order placed at the public price in France flat fee of € 10 participation fee for canceled and Delivery is charged.



Our goods are guaranteed against defects in materials and workmanship for a period of 1 year from the date of delivery.

The presentation of paid invoice must be submitted prior to any implementation of our guarantee.

Interventions under warranty can not have the effect of extending the duration thereof.

To obtain warranty service, merchandise must be in advance, subject to acceptance in our society. Possible shipping costs are the responsibility of the customer.

Under this warranty, the only obligation of our society will be a free replacement or repair of goods or found to be defective by our staff member, unless that remedy is impossible or disproportionate, in which case we will refund the price of the defectivewell recognized based on the purchase price less a discount of 30% per annum from the date of shipment.


Are excluded, the apparent defects, defects and damage caused by normal wear, an external accident (incorrect installation, faulty maintenance, improper use. …), By the intervention of a third party or by a change the unplanned product or specified by our company.


All estimates previously established will be valid for a period of two months.

Our goods are supplied at the prevailing price at the time of placing the order.

Prices are net exworks, excluding taxes based on current rates.

All duties, taxes, duties and other amounts payable pursuant to French law or the law of an importing country or a transit countryand any amendments thereof between the date of the order and the invoice are the responsibility of the purchaser.

The shipping costs are always the responsibility of the buyer, except supplier’s written consent.


Any purchase of goods will be invoiced and will be issued upon completion of the sale, in accordance with Article L.441-3 of the Commercial Code.



Unless otherwise stipulated, our sales are payable in advance to order. If a deferred payment is made ​​by special conditions, the rate of liquidated damages shall be 15% per year.

Cancellation of credit lines

If payment terms have been granted these conditions shall lapse immediately if payment delay.

Terms of payment

Payments shall be made :

  • By check or postal order addressed to : ECOSYSTEM SAS – ZI – rue René Pinsard – 45310 Patay
  • By Credit Card


  • By bank transfert to the following account :

Account holder : ECOSYSTEM SAS – ZI – Rue René Pinsard – 45310 Patay

Bank name : Crédit agricole CRCAM centre Loire agence de Patay

Account : Institution Code : 14806   Branch Code : 00026   Account N° : 70010709541   RIB Key : 55

IBAN : FR76 1480 6000   2670 0107 0954 155

BIC swift Bank Identification Code : AGRIFRPP848


International orders will be settled only by bank transfer.

Our company does not intend to grant any cash discount or at an earlier date than that arising under these terms and conditions.

Late payment.

Any amount not paid when due will result in payment by the customer, penalties fixed at three times the legal interest rate. Pursuant to Article L. 441-6 of the Commercial Code, these penalties are payable automatically on request of our society.

In addition, our company reserves the right to request the competent court so that he may put an end to this breach, under penalty per day late.

If the company should use a third party to recover a debt a minimum fee of € 300 will be charged per claim and a fee equal to15% of the gross amount of the debt.


Our company retains ownership of the goods sold until full payment of the principal and interest. If payment of the price at the agreed date, our company can repossess the goods, the sale will be canceled automatically if fit to our company and we remaininstallments paid acquired for the enjoyment of the goods will be received the client.

■             Transfer of risk: the goods will remain the property of our company until full payment of the price, but the customer will become responsible upon physical delivery, transfer of ownership causing the risk. The customer agrees, therefore, to subscribe for, now, an insurance policy covering the risk of loss, theft or destruction of the goods described.

■            Transportation or deposit if the customer must return the goods to a carrier (or custodian), it must date and sign thephysical document delivery after indicating his hand, “read the clause when submitting of the goods. “


The occurrence of an event of force majeure has the effect of suspending the execution of the contractual obligations of our society.

Is a case of force majeure, any event beyond the control of our company and hindering its normal operation at the stage ofmanufacture or shipment of goods.

In particular, constitute force majeure, total or partial strikes affecting the smooth running of our company or that of one of our suppliers, subcontractors or carriers and interruption of transport, energy supply, raw materials or spare parts.

In such circumstances, the company will notify the customer in writing within 24 hours of the date of occurrence of the events,the contract between our company and the customer is automatically suspended without compensation from the date of occurrence event.

If the event were to last longer than 30 days from the date of occurrence thereof, the contract of sale between our company and the customer may be terminated by either party without either party can eligible for the award of damages.

Such termination shall take effect on the date of the first presentation of the registered letter with acknowledgment denouncingsuch sale.


For all the disputes relating to sales made by our company, as well as those relating to the interpretation of the terms of sale, shall have exclusive jurisdiction of the Commercial Court of Paris.


Any questions regarding these terms and conditions that would not be covered by these contractual provisions will be exclusively governed by French law.